Understanding Comprehensive Cleft Care Local Care Centres

For more than 20 years, Operation Smile has been delivering care to patients and their families through local care centres. This year, Operation Smile Canada supported eight care centres in:

Santa Cruz, Bolivia; Bogotá, Colombia; Santo Domingo, Dominican Republic; Quito, Ecuador; Guatemala City, Guatemala; Tegucigalpa, Honduras; Managua, Nicaragua and Asunción, Paraguay.

Annaya and her mother Iris

Care Centre’s Supported by Operation Smile Canada

The statistics below reflect the ongoing impact of the COVID-19 pandemic on our programs, beginning in March 2020 (FY20). For the health and safety of our patients, many programs were suspended well into 2021 (FY21), and/or continue at reduced capacity.

FY19 2
FY20 3
FY21 8

Each care centre is unique and offers different programs and services to patients and families yet the function of each centre is similar: to provide comprehensive cleft care.

Comprehensive cleft care is the coordinated, well-timed delivery of care involving many medical specialties. It is designed to provide patients and their families with the best possible outcomes from birth to adulthood, starting with a new smile.

This model of care provides quality, patient-centred and continuous cleft care treatment so patients thrive before and after surgery. Programs are provided in partnership with local hospitals or through our network of local care centres. Wherever and whenever we care for patients, our goal is to support their complete rehabilitation and inclusion into the fabric of their local community.

Comprehensive Cleft Care Infographic

Patient Consultations Conducted

The statistics below reflect the ongoing impact of the COVID-19 pandemic on our programs, beginning in March 2020 (FY20). For the health and safety of our patients, many programs were suspended well into 2021 (FY21), and/or continue at reduced capacity.

FY19 39,389
FY20 36,039
FY21 70,230
Annaya and her mother Iris
Annaya and her mother Iris. Annaya benefited from post-surgery care closer to home in Bluefields.

Bringing Care Closer to Home

Of the 7.8 billion people in the world, approximately 5 billion (64%) do not have access to safe and timely surgical care. It’s a big number and the barriers facing many of our patients, and future patients and their families, in accessing care and surgery are very real. Chief among them are distance and cost.

In Nicaragua, a typical patient’s family earns approximately $30 per month. The expenses for seeking medical care for these patients in the capital city of Managua are over $100 per person for each visit.

That’s why local medical volunteers and the staff of Operation Smile Nicaragua made a trip in January 2021 to the eastern coastal city of Bluefields, located 350 kilometres from the capital. The purpose of the trip was to bring comprehensive cleft care to patients in the region so they would not have to travel.

With funding support provided by Canadian partners, this new Mobile Clinic pilot project helped reduce or eliminate the distance and cost barriers for patients. The program was an immediate success and three more trips followed.

During this pilot program, 33 local medical volunteers provided care to 156 patients and conducted 891 consultations in specialties like speech therapy, nutrition, pediatrics, psychology, dentistry, pediatric dentistry, social work and nursing.

Thanks to your support, we’re able to maintain our commitment to provide care to patients with cleft lip and palate in this region of the country where patients face many barriers to receiving care.

Dental Procedures Performed

The statistics below reflect the ongoing impact of the COVID-19 pandemic on our programs, beginning in March 2020 (FY20). For the health and safety of our patients, many programs were suspended well into 2021 (FY21), and/or continue at reduced capacity.

FY19 22,743
FY20 1,654
FY21 8,160

A Lifetime of Caring

Through Operation Smile’s expertise in treating cleft lip and cleft palate, we create solutions that deliver safe surgery and complete care to people where it’s needed most.

Our care starts with a child… and leads to a smile… and so much more.

Patients can access surgery, care and support throughout their lifetimes.

Lifetime of caring infographic

Speech Therapy Sessions Conducted

The statistics below reflect the ongoing impact of the COVID-19 pandemic on our programs, beginning in March 2020 (FY20). For the health and safety of our patients, many programs were suspended well into 2021 (FY21), and/or continue at reduced capacity.

FY19 6,994
FY20 6,923
FY21 6,308